Epic reward from TW event

Speaker Time Message

Rangerine
432 days ago
2015-12-04 05:51:16 UTC

Dear PennyPop support team,
I was landed in 1 epic tier on last TW with cosmobot as the prize but the active passive I've received is totally different with what we suppose to get

I'm sending ticket refering to what Yulun had told all of us to do, in one of the comment in BC global post.

So here's attached the epic I've received. Can it be fixed ASAP will be much appreciated.

Thank you


Isaac
431 days ago
2015-12-04 14:02:10 UTC

Hi there,

Thanks for your report. Please go ahead and accept the gift if you haven't already and sell the epic monster for stones. Once I confirm this, I can replace it with one of the possible ability sets you could have gotten. Sorry for the inconvenience and thanks for your patience.


Rangerine
430 days ago
2015-12-06 06:35:03 UTC

Hi there,
I've already sell the epic monster as per instructed for stones. I've also attached the screen shot showing i sold it.


Isaac
429 days ago
2015-12-06 23:21:59 UTC

Ok, I've replaced your monster in your inventory. Thanks for your patience.


Isaac
593 days ago
2018-03-22 01:06:14 UTC

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This ticket has been closed. Please open a new ticket for any additional issues. Thanks for playing Battle Camp.