connection problem after update

Speaker Time Message

helistef
296 days ago
2021-10-28 18:09:30 UTC

Hello, i can't re-enter the game after updating hallowen. Can you solve the problem .


James
296 days ago
2021-10-29 02:01:03 UTC

Hello helistef,

Thank you for contacting us, though I must apologize that you are facing this situation.

We are aware of the issue and are already discussing this with the devs. Please be assured that we are already working to resolve the problem as soon as possible.

Best Regards,
James


James
296 days ago
2021-10-29 02:53:04 UTC

Hello,

Please delete / reinstall the BC and clear the cache it should work by now.

Thanks,
James

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This ticket has been closed. Please open a new ticket for any additional issues. Thanks for playing Battle Camp.