Hi PennyPop support team,

I know the trade is up and able to trade. Thank you for that. But, why did you guys removed one of my friend from my friendlist???? his ign is Seandadon718. He's suddenly disappear from my friend list and I've been friended with him forever. And I had to add him back to my friend list but now need to wait for 9 days to be able to trade (that's lucky for me coz i have the VIP 5, so don't tell me that im that lucky) I need the time to be fix coz i have million trades with him which all been pending because the trading was down. So can someone with a kind heart fix my waiting time for me? as you can check from the trading history.. i've traded with him so many times already. and no way we deleted each other from friend list. we not that dumb in doing that. unless someone from your side took it off from our friend list. So, i hope you guys can fix it for me.

Hello,

We do not have any known issue with BC friends being auto-deleted causing players to have to wait another 12 days to trade. The system is working as intended, the time need to wait can't be change on our end. The system does this automatically.

I have shared your ticket with our team to help determine if this might be an issue, we will monitor any other cases that are reporting the same thing.

Thank you for taking the time to contact us

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